Is Space Walk licensed and insured?
YES! Just ask and we will be happy to provide you with a copy of our occupational license and insurance certificate if you are in need of either. If not, know that you are putting yourself and children at risk in the event of an injury due to a product failure, incorrect setup, or damage to your property by the delivery crew.
Are Space Walks clean?
Yes! All Space Walks are cleaned thoroughly. We are committed to making sure that your children are playing in a clean, well maintained, and safe environment. After each rental, every Space Walk inflatable is thoroughly cleaned by commercial vinyl cleaners, disinfected, and sanitized. Once the unit is clean, it will be inspected by the branch representative to ensure cleanliness.
What happens if it rains?
If rain is predicted on the day of your rental you will be given the option to cancel your rental or reschedule at no cost. However, if you pick up the equipment or it is delivered to you there are no refunds.
CANCELLATION/REFUND
When booking a party, a $50 dollar deposit, is charged at the time of reservation. If you cancel 14 DAYS prior to your party date, you will receive a full refund of the deposit. If you cancel with less then 14 DAYS before your scheduled party, you will lose the deposit. Your deposit is transferable up to 14 days prior to your scheduled party. As always, we will strive to work with you on any cancellation.
GIFT CARDS
All gift cards are non expiring, can not be used with any other discounts. Gift cards are not redeemable for cash
What type of parties and events do you provide inflatable fun for?
Spacewalk Inflatables are a perfect addition to any party, event, or celebration. You can find one of our vast selection of bouncers, water slides, and interactive units at occasions including but not limited to: birthday parties, church festivals, charity events, corporate events, company picnics, school field days, grand openings, family reunions, Vacation Bible Schools, summer camps, and much more!
How many children can play in a Space Walk at one time?
Unit Occupancy will vary from unit depending on size and capacity. The rental agreement and rules for operation will be provided to you by your local Certified Inflatable Operator and will state the number of users allowed on the equipment you rent. Please do not hesitate to contact us if you would like to be provided with any information that will help make your event both safe and memorable.
Does Space Walk deliver and setup the inflatables? If so, can we depend on them being on time?
ABSOLUTLEY! At Space Walk, we pride ourselves on our efficient and stress free delivery. Delivery prices vary based upon the delivery location and unit type. Please contact your local branch representative for a delivery quote. Some of our units are also available for pick up.
CUSTOMER PICKS- Customer pick up are allowed on select inflatables. All picks require a truck or trailer to haul equipment. All items must be picked up and returned on time at 413 Kinnick RD Stillwater, OK 74075. Valid ID and credit card is required to pick up.
How long do I get to keep a Space Walk rental?
Here at Space Walk, we learned that most children who play on inflatables aren't satisfied with 3-4 hours of fun. With this in mind, all of our rentals are for up to 8 hours! We also offer overnight rentals for an additional charge and provide discounts for multiple day rentals.
Can I keep the Space Walk over night?
Yes, for a small additional fee you can request to keep your rental overnight. If you choose to pursue this service, the unit must be set-up in a secure area. Please contact your Space Walk representative for instructions and they'll be happy to work with you. However, your Space Walk representative reserves the right to deny this service as well as the right to cancel the overnight portion at any time based on availability of equipment, weather, or other factors.
Why is an adult required at all times to monitor the use of an inflatable?
As is the case with any amusement attraction, playground equipment, or inflatable, there exists the possibility for misuse. Improper use by the occupants, such as climbing on the nets, rough housing, or running into one another can cause serious injury. It is important that a responsible adult be in charge of an inflatable at all times to ensure that all safety rules are followed to prevent injury.
How much electricity does the Space Walk use?
The blower runs continuously and uses approximately 14ยข of electricity per hour, utilizing less energy than most household appliances.
Can Space Walks be set-up indoors?
Yes. We can set up Space Walks in gymnasiums, halls, churches, or anywhere else that can accommodate the height of our Space Walks.
Does the rental have to be set up on grass?
Our inflatables can be set up on grass, cement, concrete, asphalt, or even indoors with a different anchoring system available for every possible combination. When placing your reservation, please let your branch operator know on what type of terrain your rental will be installed. Inflatables that are setup on grass are anchored with long steel stakes, while inflatables that are setup on other surfaces or indoors are anchored with sandbags
Is it safe to use electricity with inflatables that use water?
It is important when using inflatables that require water that the electrical outlet be protected by a ground fault circuit interrupter (GFCI). This will trip if there is an electrical short. Also, you should ensure that any extension cords or electrical cords are not in or around water.
Frequently Asked Questions
